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How To Get Buy-in From Employees

Want to introduce employee tracking software to your company? A successful deployment requires purchase-in from your key stakeholders; your employees, business organisation leaders, and software administrators.

In this guide, you will larn the benefits of monitoring employees, how to evaluate employee monitoring tool vendors, and what yous demand to practice to become buy-in for employee monitoring from all levels of your arrangement.

mockup of a workplace monitoring policy template

Become Your FREE Employee Monitoring Starter Kit

This kit provides your organization with the tools it needs to implement a successful employee monitoring strategy.

  • Templates for policies and disclosures
  • Presentations for key stakeholders
  • Best practices for monitoring employees

Get started today—Download the Free kit to get the most out of your organization'south employee monitoring solutions.

Cardinal Takeaways

  1. Employee monitoring software is non without its risks. You need to consider the pros and cons of employee monitoring to see if information technology'due south the best fit for your business.
  2. Purchase-in for new software starts from the top. Be prepared to address business requirements such as workplace privacy expectations, the ROI of monitoring employees, and the suitability of the vendors you shortlist.
  3. You lot demand to understand your business objectives. Monitoring employees without a clear purpose in listen will reduce your ROI and frustrate your employees.
  4. If employee buy-in is important to you, consult them early on. Employees may take negative assumptions well-nigh tracking software; consult them in the planning procedure to mitigate these issues and have their voices heard.
  5. Be transparent and off-white about employee monitoring. Covert monitoring damages trust and subjects employees to undue stress. Set clear employee privacy expectations by being above-board nigh what is being monitored and why.

Tabular array of Contents

Click to Show / Collapse

  • What Is Employee Monitoring Software?
  • What Are the Benefits of Monitoring Employees in the Workplace?
  • Why Buy-In Is Essential When Monitoring Employees in the Workplace
  • How to Get Employee Purchase-in for Activity Tracking Software
    • Understand the Potential Concerns Employees May Have
    • Collect Feedback From Employees
    • Be Transparent Almost Workplace Monitoring
    • Avoid Invasive Employee Monitoring
    • Avoid Micromanaging Employee Productivity
    • Don't Brand Employee Functioning Monitoring a Competition
    • Avoid Automated Decision Making
    • Continue Employee Activeness Data Secure
  • How to Introduce Employee Tracking Software to Your Company
    • 1) Plan Business Objectives & Parameters
    • 2) Become Buy-In from the Lath & Management
    • iii) Consult With Your Employees
    • 4) Create a Shortlist of Employee Tracking Software Vendors
    • 5) Start Monitoring Your Employees
    • half dozen) Collect Feedback & Evaluate the Impact
  • Decision & More than Resources

What Is Employee Monitoring Software?

Employee monitoring software is an application that monitors computer activities such as internet and application usage. These workplace monitoring tools are used to enforce visitor policies, improve employee productivity, and protect confronting high-take chances reckoner activities.

What Are the Benefits of Monitoring Employees in the Workplace?

Note: The above video showcases a legacy user interface for BrowseReporter. To see the most up-to-date features and interface please visit the BrowseReporter product folio

"To help control the run a risk of litigation, security breaches, and other electronic disasters, employers should take reward of monitoring and blocking technology to battle people problems—including the accidental and intentional misuse of computer systems and other electronic resources."

Nancy Flynn, Executive Director of The ePolicy Institute

Improved Employee Productivity

Employee monitoring software collects valuable workforce analytics data that provides insights into employee work habits. Employee productivity monitoring aid managers and other business leaders make information-informed direction decisions.

How does an employee monitoring solution ameliorate employee productivity?

  • Workflow inefficiencies tin be identified and optimized
  • The behavior of actively disengaged employees tin can be discovered and corrected
  • Employees tin use their data to better their productivity
  • Employee omnipresence can be tracked to ensure that in-office and remote employees are starting and catastrophe their shifts at agreed-upon times

Greater Capital Efficiency

Increase Employee Productivity and Efficiency

Employee monitoring software improves capital efficiency in ii central ways: By helping optimize existing work processes and by reducing software expenses.

1E estimates that equally much equally 38% of enterprise software is underutilized or merely not being used at all. Worst all the same, they found that this underutilized software price businesses in the United states of america and United kingdom an estimated $34 billion per year.

How can monitoring employee software usage reduce costs?

  • Application usage data tin can be analyzed to see what software needs to exist deprovisioned and what software could benefit from additional licenses.
  • Redundant software solutions tin exist identified and consolidated
  • Pirated software can be detected earlier fines from a failed software or security audit are levied confronting the company

Increased Security

A photo of a computer screen. The cursor is pointing to the word "security"

Highly regulated industries such as financial services and healthcare use electronic monitoring software to ensure that their employees comply with company security policies.

Consider this: 58% of information loss events in healthcare involve insiders, making insider threats the single greatest data security threat for the manufacture.

Without systems to monitor employee figurer activeness in place your company risks being unaware of an insider data theft incident until it is far also late. The best data loss prevention software volition include user action monitoring features to discover high-gamble activity and prevent data leaks.

How does employee monitoring improve security?

  • High-risk web browsing behaviors can exist detected and addressed
  • Unsafe data handling practices can exist remedied earlier they atomic number 82 to a data alienation
  • Unauthorized software (shadow IT) tin can exist detected and either substituted with viable solutions or officially adopted

Limit Liability Risks

A group of three lawyers in formal attire

Employers are liable for the behavior of employees in the workplace. As a business grows it becomes increasingly difficult to maintain visibility into employee work habits.

Employee monitoring software provides an automatic means of detecting and deterring undesirable employee calculator activities such as software piracy, workplace harassment, and NSFW web browsing earlier they escalate.

How does employee monitoring limit liability risks?

  • It collects bear witness of workplace harassment and other high-risk behaviors on company computers
  • Employees that know they are being monitored are less probable to engage in inappropriate web browsing
  • Insider threats can be detected before they cause a security incident

Why Buy-In for Employee Monitoring Tools Is Essential

A group of colleagues celebrating the success of their endpoint security.

But put, without buy-in from all levels of your system you will not be able to reap the benefits of remote employee monitoring software and other employee monitoring tools.

If your board doesn't sympathize the ROI of monitoring remote workers, you'll lack the internal support to implement the software in the outset place.

If your managers don't understand how employee activeness data can help them and their employees work more efficiently, they'll not apply the software to its full potential.

If your employees don't understand how monitoring their work habits is going to benefit them and the business organisation, they're going to assume it'southward being used to spy on them.

The unique perspectives of all of these stakeholders demand to be considered when you decide to implement remote employee monitoring software in your organization. Without their support you will not be able to see the full benefits of your proposed solution, or worse; your idea might get shot down altogether.

By prioritizing buy-in on all levels you tin ensure that the use of employee monitoring software is well-received by employees, managers, and other central stakeholders.

What happens when you lot don't have buy-in from all stakeholders?

  • You risk not being allocated the fiscal resources needed to purchase the employee monitoring software in the showtime place
  • The employee monitoring software will not be used to its full potential, further reducing confidence in the proposed solution
  • The workplace satisfaction of employees and managers may suffer, particularly if the intent of the monitoring has not been made clear earlier its implementation
mockup of a workplace monitoring policy template

Become Your FREE Employee Monitoring Starter Kit

This kit provides your organization with the tools it needs to implement a successful employee monitoring strategy.

  • Templates for policies and disclosures
  • Presentations for fundamental stakeholders
  • Best practices for monitoring employees

Get started today—Download the Costless kit to get the nearly out of your arrangement's employee monitoring solutions.

How to Get Employee Buy-in for Activity Tracking Software

Employee buy-in is largely influenced by

  • The character of the leadership squad
  • The factors behind their decisions
  • The benefits of the decisions accept to all stakeholders.

With this in listen, you lot need to sell your employees on the tangible benefits that employee monitoring software volition provide them. They need to trust that their leadership squad has their best interests in mind.

This side by side department will outline exactly what you need to do to build this trust, communicate the benefits of your desired solution, and generate purchase-in amongst your employees.

mockup of a workplace monitoring policy template

Get Your Free Employee Monitoring Starter Kit

This kit provides your organisation with the tools it needs to implement a successful employee monitoring strategy.

  • Templates for policies and disclosures
  • Presentations for key stakeholders
  • Best practices for monitoring employees

Get started today—Download the Gratis kit to get the most out of your organization's employee monitoring solutions.

Empathize the Potential Concerns Employees May Have

A group of employees surround a laptop. They all have worried expressions

If your company has never previously used employee monitoring software y'all may not be enlightened of the potential concerns that remote workers and other employees may have most existence monitored.

  • Are we being monitored considering we're not trusted to cocky-manage?
  • Are we going to be unfairly scrutinized by constant surveillance?
  • Are my contributions going to be downplayed because the monitoring software says I'm non beingness productive?
  • This isn't going to be used for my benefit; it's just a piece of computer spy software for snooping on me
  • Will us remote workers be judged more than harshly than non-remote teams?

Existence aware of these potential concerns in advance will help you empathize with remote workers and explain the true value of the tracking software. Provide their managers with the answers to these FAQs in advance and encourage them to follow up with whatsoever other questions they get forth the manner.

Collect Feedback From Employees

To go an accurate moving picture of employee sentiment, the best practice is to consult with them direct. Explain your intended use of the user action monitoring software and collect any feedback they may take. Brand note of these concerns and provide reassurance virtually the intended utilise of the software.

During this process, you must assure your employees that…

  • Information technology will not become a alone source for evaluating operation
  • It won't supersede direction or reduce their impact to mere numbers
  • Information technology's not there to spy on them or enable digital micromanagement
  • Its true intention is to protect the business, assistance managers meliorate support employees, and allemployee tracking softwareow employees to manage their workflows with greater autonomy.

If consulting with each employee is non scalable, consider consulting with a representative sample of employees from a multifariousness of backgrounds. This advisory committee will help abet for the workplace privacy concerns of employees and provide valuable insights into employee sentiment.

Involving employees in the early on planning process provides them with ample opportunity to vocalization their concerns. It likewise provides the organization with an opportunity to communicate how monitoring software will be used before rumors and misunderstandings can spread.

Be Transparent Nigh Workplace Monitoring

Man giving a presentation

"If organizations wish to monitor their employees, they should be clear nearly its purpose and that it brings existent benefits. Organizations also need to make employees aware of the nature, extent, and reasons for any monitoring"

Spokesperson from the United kingdom of great britain and northern ireland'southward Information Commissioner'south Office

Transparency is not legally required in all jurisdictions. That said, if you desire to increase employee purchase-in for monitoring software you lot'll want to avoid secretly monitoring their computer activity.

Employees that are non aware that they are being monitored, why they are existence monitored, and how they are being monitored are less probable to find employee monitoring acceptable.

If your employees aren't clear on how they will exist monitored in the workplace they'll be left to assume the worst—micromanaging bosses spying on their every move, keyloggers capturing individual data, audio recording devices eavesdropping on private conversations, you name it.

Fortunately, 84% of employers surveyed by the American Management Association said that they notify their employees that they monitor and review computer activeness.

How to increase transparency when monitoring employees

  • Have employees sign a workplace privacy policy that outlines what volition be monitored, why it is being monitored, and how their data will (and will not) be used
  • Provide employees with admission to their activity data so they can come across exactly what is beingness captured
  • Take the tracking software periodically remind your employees that they are being monitored
  • Disclose the scope of employee monitoring during onboarding and within employee handbooks
  • Provide employees with a point-of-contact who can field whatever questions they may accept

Many organizations choose to just disclose their intent to monitor in an acceptable use policy. While this is oftentimes skilful from a legal standpoint, the lack of specificity may be apropos to some employees.

For example, an employee may be comfortable having their internet history monitored but they would be devastated to discover out that their private social media conversations are existence logged. Unless you've made it explicitly clear that personal apply is prohibited they may not think twice most sending individual personal messages during their breaks.

screenshot of a workplace monitoring policy template

Workplace Monitoring
Policy Template

  • Disembalm your company's intent to monitor employees in the workplace
  • Set workplace privacy expectations for employees
  • Meet transparency requirements for compliance with privacy laws

Go started today—Download the FREE template and customize it to fit the needs of your organisation.

Avoid Invasive Employee Monitoring

Image: Computer Spy, Shadowy Figure with digital background

When it comes to monitoring in the workplace, many believe that if an employee is using company equipment, on company time, and getting paid past the company, that the visitor has every right to monitor their equipment and what the employee is doing with information technology.

While this is true in the majority of cases, the monitoring of figurer action can still be perceived as invasive in some circumstances. It'due south upward to business organisation leaders to ensure that employee monitoring software is used ethically and that employee privacy expectations are properly managed.

Factors that influence the perceived invasiveness of employee monitoring

  • Lack of Informed Consent: If employees are not clear as to what is being monitored and why they are more likely to speculate beyond the scope of their employer's intended usage.
  • Expectation of Privacy: Even when using a visitor-owned computer an employee may feel they have some reasonable expectation of privacy. This is especially true if their employer has not disclosed their intent to monitor employee calculator action.
  • Personal Apply: Monitoring software cannot reliably distinguish between personal and business utilise. If employees are permitted to use company-owned computers for personal tasks the software could capture intimate personal details such equally wellness status, religion, and ethnicity. Without proper policies and access controls in identify, this information could be used in a discriminatory mode.
  • Misuse of Data: If an employee consents to having their activity monitored for ane purpose (such every bit improving security) and their information is instead used for some other purpose (such every bit evaluating performance) they are likely to feel that they weren't able to provide informed consent.
  • Excessive Monitoring: Monitoring is more probable to be perceived equally invasive when the employer collects more information than they reasonably need to run across their intended goals. For example, monitoring individual keystrokes is far more invasive than necessary for enforcing internet employ policies vs monitoring internet usage.
  • Information Accessibility: Employee monitoring data must not be freely accessible to parties without a legitimate business need for the data. For example, a manager is unlikely to have a reasonable use instance for the activity information of an employee from a separate section.

Avert Micromanaging Employee Productivity

Rutgers psychologist Jack Aiello has extensively studied the effects of computer monitoring on employee performance. He'southward found that employees who are monitored and constantly told that they're not working fast enough accept little motivation to improve their work"

Alana Semuels, L.A. Times

Emphasizing independence and autonomy is critical if you will be using tracking software to monitor employee functioning. A written report from Topia found that 63% of employees defined a cracking employee experience equally being "empowered and trusted to practise their chore with footling supervision."

When your system outset starts using employee productivity monitoring software your remote employees and in-office staff aren't going to be ranked as 100% productive. This may tempt managers to crack downward on all activities that are labeled as "unproductive" to boost their team's productivity scores.

Micromanaging employee behavior in this way is going to practice more than damage than expert.

Employee productivity monitoring software is meant to provide a high-level overview of how your employees have spent their time; it is not a replacement for discretion.

It should be used equally a tool for employers and employees alike to identify areas of improvement. If monitoring is used to micromanage employees it will further upset the balance of power in the workplace, leading to negative employee sentiment.

If employees feel that monitoring is being used for discipline, micromanagement, and surveillance rather than business intelligence they are far less likely to accept being monitored in the workplace.

Likewise, "unproductive" web browsing tin can increase employee productivity. According to a publication from Brent Coker of the University of Melbourne when "cyberloafing" does not consume more than 12% of an employee'southward piece of work time it provides a valuable outlet for managing an employee'due south mental energy throughout the solar day.

"Short and unobtrusive breaks, such as a quick surf of the Cyberspace, enables the heed to remainder itself, leading to a college total internet concentration for a days' work, and as a result, increased productivity."

Brent Coker, Lecturer of Marketing, University of Melbourne

Fundamental considerations when using employee functioning monitoring software

  • Empathise Its Limits: For most roles, computer activity is not a reliable standalone indicator of productivity. Employees tin exist engaged in work-adjacent tasks that the monitoring software does not track such equally phone calls, deep thinking, in-person meetings, etc.
  • Avert Micromanaging: Unless in that location are definitive signs of disengagement it's best to trust your employees to manage their workflows throughout the solar day. The minor heave in productivity from slap-up downward on spider web surfing will rapidly get overshadowed by the loss of autonomy and trust.
  • Context is Primal: What is considered "unproductive" computer activity for one employee may exist work-related for another employee. For example, frequently accessing social media sites is normal for a marketing role whereas it may not be expected for a team leader.

Don't Make Employee Performance Monitoring a Competition

two men arm wrestling

Some employee monitoring software solutions vendors encourage their customers to use employee productivity reports equally a leaderboard to encourage date and friendly competition.

While information technology's truthful that a bit of friendly competition can provide employees with an incentive to meet critical KPIs, if you take a critical look at what'due south being tracked, at that place's zero that can be reliably used.

Here's what employee monitoring software tin can track

  • Active time: Fourth dimension spent actively using a web folio/app
  • Idle time: Time where a spider web page/app was open but not in use
  • Spider web browsing including URLs, page titles, and the categories of websites visited
  • Bandwidth consumption
  • Search engine queries
  • Time spent on productive vs unproductive websites

While all of these metrics are valuable for agreement how employees spend their time, it'south not a off-white comparison for a contest.

Should someone that browses Reddit on their telephone all day while wiggling their mouse (so as not to appear idle on their computer) be held in higher regard than someone who spends the majority of their piece of work time focused on high-bear upon tasks?

Of course non!

Don't go me incorrect, there are legitimate use-cases for employee productivity monitoring—information technology just doesn't provide a reliable and fair metric to use in a competition.

If activity tracking software is forcing employees to work in a way that is unnatural to them, they're not going to react favorably.

Each employee has a different way of working, and then if you incentivize "who can spend the to the lowest degree amount of time on social media this calendar week" as your productivity goal information technology completely ignores the true value of the data—understanding how your employees piece of work.

Avoid Automatic Decision Making

Man rests his chin on his hand, thinking pose

Employee monitoring software should be used to inform decisions, not make them.

Figurer activity can't accurately reflect the quality of an employee's work. For this reason, automated controlling is strictly prohibited under GDPR.

High-impact decisions such as promotions, job retention, and salary negotiations require conscientious evaluation from someone that understands the touch the employee makes on the company.

If employees feel that their computer activeness data could harm their careers, they aren't going to support the idea of being monitored in the workplace.

That said, it'due south important to clarify what "automated decision-making" means.

For instance, you are perfectly fine to utilize employee monitoring software to alert you when an employee visits an inappropriate website. Y'all can then take this data and use it to issue corrective action after manual review from a qualified representative from the company.

In this case, the alert was issued by the employee tracking arrangement, but the conclusion to answer to the alert was taken by a human following a review of that data. This is not automated conclusion-making, and so it is perfectly fine.

However, if the employee was automatically punished without due process this would be considered automated decision making.

Without the discretion of a human existence, at that place's a significant chance that an employee will be unfairly punished—a coworker could have been using their login, the website may have been incorrectly identified as inappropriate, or malware could have forced the employee to visit the inappropriate website.

As there'd exist no mode of knowing for certain without manual review, the all-time practice is to use advisable discretion when interpreting an employee's calculator activity data.

Keep Employee Activity Information Secure

Personal data phishing concept background. Cartoon illustration of personal data phishing vector

Computer activity information tin contain sensitive details nigh employees. Organizations need to ensure that security measures are in place to forestall their employee'south information from being misused or leaked to unauthorized parties.

Something as uncomplicated as an employee's web browsing history can reveal information almost their personal life such as health status, organized religion, and ethnicity. Even if an employee uses the estimator for strictly work-related purposes, their activeness data needs to be protected against access from unauthorized parties.

For case, without some form of admission command in place, anyone from within the company could access an employee's data and class negative biases against them. These biases could and then influence their twenty-four hours-to-day interactions with the employee.

How to Introduce Employee Monitoring Software to Your Company

The determination to monitor employees should not be taken lightly.

While procurement will be fairly standard, the nature of employee monitoring software is different than that of most programs that are used in the workplace. Companies that intend to monitor employees will benefit from having buy-in from man resources, managers, and employees alike.

Fifty-fifty if you are in a position where you can just purchase your desired employee monitoring software, install it on your employee's computers, and call information technology a day, you may want to consider taking a less acme-down approach.

When y'all accept a elevation-down arroyo to employee monitoring yous risk having employees recall the worst:

  • "This is just computer spy software that'south going to exist used to micromanage how I work and punish me for every petty thing"
  • "They're simply trying to discover a reason to fire me"
  • "If they're monitoring what I do at piece of work it means that they don't trust me to exercise a proficient job".

Also, small businesses and large enterprises alike will have primal stakeholders that will exist affected by business decisions. These stakeholders need to back up the management the business concern is heading, and the all-time style to do that is by involving them in the process and presenting your desired solution in the best mode possible.

In this section, I will interruption down the steps y'all tin can take to mitigate these negative perceptions, demonstrate the value of employee monitoring software to your key stakeholders, and increment purchase-in for monitoring employees in the workplace.

1) Plan Business Objectives & Parameters

Employee monitoring software shouldn't be used haphazardly. You lot need a clear agreement of what your system's goals are and how monitoring employees will help meet those goals.

What is the most critical business pain point the employee monitoring software volition address? If you want business organization leaders to purchase into your proposed solution y'all demand to be prepared to clearly describe the challenge and the solution.

Start past answering these iii questions

  • Where are we today?
  • Where do we want to be?
  • How will monitoring our employees assist us become there?

If you lot're non 100% clear on this yourself, there's no way that you lot'll be able to convince anyone else.

Consider this case written report from Shady Maple

Shady Maple found CurrentWare during a significant menses of growth in their company. As they grew they quickly realized that manually checking employee internet browsing history wasn't a scalable solution for enforcing their acceptable employ policy.

So, from Shady Maple'due south POV

  • Where are we today? Nosotros are a small visitor with limited resources; enforcing our AUPs involves tedious, unreliable, transmission review of employee browsing history.
  • Where practise we want to exist? We want to abound our business concern while keeping our employees productive and our network safe.
  • How will employee monitoring assist united states of america become there? With automated methods of monitoring employee calculator activity for inappropriate use, we tin can save endless hours of inefficient manual labor and invest that time into higher impact projects.

Information technology's essential to have a definitive employ example for employee monitoring software. Without ane, you take a chance monitoring more than necessary, frustrating employees, and non getting optimal benefits from your chosen solution.

At that place are also logistical considerations for employee monitoring

  • Who will exist in charge of managing the solution?
  • How volition nosotros continue employee data condom from misuse?
  • How volition the privacy expectations of employees be balanced with the needs of the business?

What You Demand to Know Earlier Implementing Employee Monitoring Software

At this stage, yous know the benefits of introducing employee monitoring to your visitor, but you need to be prepared to get everyone else on board too.

As a change agent in your system, you need to come prepared with all of the relevant data that your stakeholders volition want to know.

  • Company Goals: What tangible benefits will the solution bring? How does it align with the visitor's goals?
  • Features: What data needs to be captured to see the company'southward goals? Are at that place any other key features that need to exist considered?
  • Administration: Who will exist in charge of managing the solution? Who will have access to employee data? Volition reports be checked ofttimes or on an every bit-needed footing?
  • Information Security: How can you ensure that employee data is secured and only used for its intended purpose? What processes will exist in identify to limit access to data? Does the vendor of the employee monitoring solution allow for on premises data storage?
  • Employee Privacy: How does the employ of monitoring software align with our employee's privacy expectations?
  • Fiscal: Is there room in the budget for the software? Volition the software vendor provide incentives such as volume and pre-purchase discounts?
  • Workplace Privacy Laws: What processes need to be in identify to ensure that the monitoring is done lawfully?

By having idea-out answers to these questions ahead of time you lot will set yourself upward for success when it comes time to propose your solution.

2) Get Buy-In from the Board & Management

A group of people analyzing a series of graphs

So far you've felt empowered to place and promote the demand for change in your organization. At present that you have a clear understanding of how employee monitoring software will exist used, it's time to go the other business leaders on board.

This phase of the process is going to be very ROI-driven. Discuss the benefits of monitoring employees, how those benefits compare to the fiscal costs and the potential impact on the employee experience, and the steps that will be taken to mitigate these risks.

Here's what y'all'll need to back up your pitch

  • Business organisation Objectives: Present the plan you adult in the previous section to evidence the apply-case and feasibility of employee monitoring software.
  • Example Studies: Have other companies benefited from monitoring their employees? What pros and cons did they feel? How are they using the solution?
  • Employee Sentiment: Some decision-makers may want to know what employees will think of monitoring before even considering it. How volition their perspectives be used to inform the deployment?
  • Inquiry: Read employee monitoring white papers, articles, and other materials to collect the information you'll need to support your determination.
  • ROI: If yous desire business concern leaders to invest in your proposal, y'all need to make the benefits immediately clear from the outset.
  • Rebuttal Handling: Any business decision is going to come with some potential obstacles and challenges. Recall nearly what objections your stakeholders might accept and be prepared to accost them.

iii) Consult With Your Employees

Don't but tell employees that organizational changes are coming — get their opinion.

The decision to monitor employee computer activity should be taken far more seriously than virtually other software purchases. Depending on the perspective of private employees the monitoring may very well accept a tangible impact on their wellbeing, specially if they use workplace computers for personal tasks.

Worst however, if your employees don't sympathize why these changes are happening it leaves room for speculation.

Some organizations use employee monitoring software to micromanage their employees, exert a "Big Brother is watching you lot" manner of workplace surveillance, and monitor their computer activities so they can snoop on them.

This history of unethical behavior has caused some employees to feel that tracking software is a disciplinary engineering science rather than a workforce analytics tool.

If your intentions aren't immediately articulate they may assume this is your goal. A lack of transparency risks breeding resentment, increasing levels of anxiety, and (ironically) harming employee productivity.

Past consulting with your employees before deploying employee monitoring software you can hear their concerns, demonstrate how workplace monitoring will benefit employees, and reassure them that they will be monitored in a fashion that is in their best interests.

How to involve employees in the conclusion procedure

  • Involve a representative sample of employees in the planning process
  • Get together employee sentiment through informal chats and surveys
  • Invite employees to submit their feedback anonymously and then that they can be equally upfront as possible

iv) Discover the Best Employee Monitoring Software Vendors

Man writing in notebook

Now that you've identified the use example for employee monitoring software in your company, received purchase-in from business concern leaders, and consulted with your employees, information technology's fourth dimension to choose the best employee monitoring software vendor for your business.

Pace one: Place Concern Requirements & Resources

Woman deep in thought while viewing laptop

Start past creating a weighted matrix of business requirements that will be used to evaluate each vendor and their monitoring software.

What you include in this matrix will be specific to the needs of your concern

  • What problem(s) are you trying to solve?
  • What features are required to solve the trouble(s)?
  • What are the "must-haves" and the "dainty to haves"?
  • Technical requirements such equally operating systems, hardware limitations, scalability, etc
  • Internal and external back up requirements (ease of use, post-sales support, etc)
  • What constraints practise yous accept (budgetary, internal resources, etc)?

For more data, check out this commodity past SoftwareAdvice.com; it includes more information on evaluating software vendors and a handy software comparing chart template to assist y'all observe the best employee monitoring software for your business.

Pace 2: Research Software Vendors

"BrowseReporter is the nearly important tool in my company for increasing employee productivity"
See reviews of our employee tracking software on Capterra

With your business organisation requirements identified, you're now prepared to research some of the all-time employee monitoring software solutions for your organization.

Starting time by searching for keywords such as "the best employee monitoring software", "net monitoring software", and "calculator monitoring software" to detect employee and computer monitoring software vendors and independent review platforms.

Look for these cardinal offerings from your vendors

  • Employee Monitoring Features & Tech Requirements: How well aligned is their feature set to your list of requirements? Do they meet all of your "must-haves"? Is the software uniform with your environment?
  • Customer Back up: What level of support is offered? Search for knowledge bases, webinars, one-on-1 support, onboarding, and post-purchase support options. Are there any added fees associated with customer back up? Even the best employee monitoring software tin be a poor choice if information technology's unsupported.
  • Ongoing Development: Regular updates are disquisitional for the all-time employee monitoring software equally they need to remain compatible with the latest web browsers. When was the terminal fourth dimension that the product was updated? Is currently being supported with new features, bug fixes, and compatibility updates?
  • Example Studies: Are there case studies from organizations that are like to yours in size, use-case, and surround? Make sure that the case studies are relevant to your environment; what's the best employee monitoring software for one industry or business size may not be the best employee monitoring software for another.
  • Costs: What is the cost of purchasing & maintaining the solution? Are licenses perpetual or subscription? What other costs are associated with the solution? Consider upfront and recurring costs, discounts, and how the costs compare to the ROI.
  • Ease of Utilise: Does the solution seem intuitive to use? If not, will you have staff that tin comfortably manage the solution? Internal support requirements can make or break your determination.
  • Remote Workforce Management: If you have hybrid or remote employees it's essential that the employee monitoring solution is compatible with your remote workforce.
  • Legal & Privacy Requirements: How much control practise you accept over what is and is not monitored? The best employee monitoring software will permit you to disable more invasive features so you can stay within compliance of workplace privacy laws and employee privacy expectations
  • Gratis Trial: Does the vendor offer evaluation licenses and then y'all can exam out their solution in your actual business organisation environs? While they may appear to be the all-time employee monitoring software in a demo surround you'll need to examination it on at least a few of your computers to ensure it functions as expected. The trial period is besides a great opportunity to test how responsive their client support is and the level of attention they'll provide.

Step 3: Create the Shortlist & Renegotiate

man and woman in business attire shaking hands

With your master list of viable options in manus, it'south fourth dimension to create a shortlist of the best employee tracking software vendors based on the weighted scores y'all assigned before.

Yous should ideally refine this list down to the meridian 3-five vendors to make the concluding evaluation process as efficient equally possible.

If y'all have otherwise strong candidates that aren't making your shortlist out due to financial constraints, consider reaching out to them and renegotiating. While nearly technology decisions shouldn't merely be based on the lowest bid, y'all'll need to consider how well the vendor fits with your budget if you want to go your buy requests authorized.

How to get discounts on employee monitoring software

  • Volume: The more licenses you'll exist purchasing, the greater your negotiating power is. Nigh vendors volition offer volume discounts once you've reached a certain threshold.
  • Industry: Some vendors offer discounts for educational or non-profit organizations, though they may not advertise it on their site.
  • Pre Purchase: Subscription-based vendors will typically offering increasing discounts based on the number of years purchased upfront. Perpetually licensed products will typically offer a similar disbelieve for their maintenance renewals.

Next, take your shortlist of vendors and test out a gratis trial of their software. Evaluate how intuitive they are to utilise, the value provided by the reports, how well the software performs in your environs, and your overall impression of the product.

Step 4: Present Your Shortlist

Woman presenting to her colleagues

Depending on the software procurement procedure of your organization, you may need to (one time again) get buy-in from the relevant influencers in your organization.

Fortunately, y'all're now in the optimal position to justify why the vendor(s) you lot selected are the best choice.

At this phase, you'll present your top solutions with examples of positive reviews, relevant instance studies, associated costs, ease of implementation, support and grooming, or other details that thing to each stakeholder.

5) Start Monitoring Your Employees

Now that you lot've found the desired monitoring software, it's time to encounter how well your employees respond to being monitored in the workplace. There's no meliorate style to ostend that employee monitoring is correct for your organization than a personalized example study.

At this stage, you will be establishing an in-house focus group that will demonstrate how the monitoring software will exist used at scale. This small-calibration experiment will help you collect valuable feedback from the people who will exist using the employee monitoring software day-to-day: Employees, software administrators, and managers.

As the program progresses, you'll want to find out…

  • How are they benefiting from the monitoring software?
  • Are they finding the data valuable?
  • Are in that location whatsoever reservations about how the data is beingness used (or could be used)?
  • How well is the software performing? Is it user-friendly enough for your desired administrators to use mean solar day-to-day?

A successful pilot programme is a valuable internal case study that will help sell the rest of your employees on the solution. This phased approach to implementing the monitoring software will provide non-monitored employees with a preview of the benefits that the monitoring can have.

How to Showtime Monitoring Your Employees

  1. Recruit a small sample size of employees and managers to help you exam out the monitoring software. Ideally, yous'll have at to the lowest degree two teams from different departments and then yous can meet the impact of the software in different contexts.
  2. Establish a feedback procedure for monitoring the impact of the software on your teams. This will help you identify any sticking points that need to exist addressed before employees are monitored at-scale
  3. Engage someone to take ownership of the reporting procedure. Volition employees be exclusively self-evaluating with their reports or will a manager be making use of the data besides? Endeavor to keep this part of the process as true to its intended utilize as possible so you can properly evaluate its effectiveness.
  4. Decide on a suitable cadence for reporting. Will reports be checked daily, weekly, or as-needed?
  5. Install a free trial of the employee tracking software you lot will be evaluating. Test the initial functionality of the software to ensure that information is being collected and that the direction panel is enjoyable to use.
  6. Monitor the reckoner activeness of your employees for at least 1-2 weeks; this will provide y'all with enough sample data to see how tracking employee activity can benefit your organisation.

How to Use Employee Monitoring Software Reports

  • Efficient Workflows: Excessive unproductive web browsing may be a sign that employees are under-allocated or frequently faced with idle time due to external dependencies.
  • Overworking Risks: Departments with consistently high utilization rates may be overworked and at chance of burnout; this could even be an opportunity for time to come growth.
  • Software Adoption: Track the utilization rate of new software solutions to estimate adoption rates. If adoption is less than expected information technology may be a sign that further grooming is required.
  • Policy Enforcement: Are employees visiting inappropriate websites, playing computer games, or engaging in other unwanted activities?
  • Working Times: Are employees starting and stopping piece of work at appropriate times? Are employees with flexible schedules meeting their expected input?
  • Remote Scheduling: Are time zone differences reducing the potential for collaboration due to a lack of overlapping work hours?
  • Network Functioning: Is bandwidth usage spiking due to increased need or is network congestion caused by non-work web browsing?
  • Time Prioritization: How much fourth dimension is spent in meetings? Should we cutting dorsum on the number of meetings?
  • It Asset Management: Is company-provided equipment being used by the person who signed them out or has information technology inverse hands without informing the Information technology department?
  • Endpoint Security: Are employees using engineering safely in the workplace? Is there any anomalous activity that needs to be investigated?

6) Collect Feedback & Evaluate the Affect

Man pointing to computer screen while his coworkers watch

Now that you lot've tried monitoring employees in the workplace, it'due south time to evaluate its impact on your system. At this stage, you volition exist collecting and reviewing valuable feedback that volition be used to adapt the final deployment.

Leadership Impact

Start past coming together with the team leaders. Get a sense of how insightful the information was, how the use of employee monitoring software influenced their squad's workflow, and any feedback they might accept about the software you are evaluating.

  • Are there any inefficiencies shown by the monitoring software reports?
  • How receptive has their team been to the new tracking software?
  • Do the squad leaders come across how they can employ the software to help manage their team?
  • Are at that place any other desirable features that the solution doesn't offer?

Employee Impact

One of the greatest concerns of employees is how monitoring volition affect their autonomy. While the collecting of employee feedback isn't required, involving them in the early on planning stages is an excellent way of ensuring that your utilize of monitoring software is well received.

With your sample data in hand, it'south time to get a feel for how well received the pilot program was. Create a feedback system that allows your employees to provide open up and honest feedback about what worked, what didn't work, and what tin can be improved.

  • Are they comfortable with the way the monitoring system is existence used?
  • Did their team leaders use their activity data effectively?
  • Did they discover the activity reports useful for understanding their work processes?

Make note of the insights gained from the reports and any feedback you've received from employees. Employ this feedback to inform how the final deployment will be configured. Make adjustments where you tin can to resolve whatever significant pain points.

Conclusion & More than Resources

Past following these guidelines yous can maximize buy-in when yous innovate employee monitoring software to your organization. If you'd like to larn more nigh the best practices for monitoring employees in the workplace y'all'll find these other resource extremely valuable.


Ready to showtime monitoring employees? Get started with a FREE trial of BrowseReporter, CurrentWare's employee monitoring software.


mockup of a workplace monitoring policy template

Become Your FREE Employee Monitoring Starter Kit

This kit provides your organization with the tools it needs to implement a successful employee monitoring strategy.

  • Templates for policies and disclosures
  • Presentations for key stakeholders
  • Best practices for monitoring employees

Get started today—Download the FREE kit to become the most out of your organisation's employee monitoring solutions.

The Ultimate Guide to Employee Monitoring

This in-depth guide provides an employee monitoring software buyers guide, tips for creating an constructive employee monitoring strategy, and legal considerations for employee monitoring.

Gratuitous Net Usage Policy Template

A gratis internet usage template for you to download, customize, and use. Disembalm the use of employee monitoring software in your system and set up standards for internet use.

Workplace Privacy and Employee Monitoring: All-time Practices (White Paper)

A costless white newspaper that employers tin can use to develop a privacy-kickoff employee monitoring strategy.

SHRM: Managing Workplace Monitoring and Surveillance

Guidelines surrounding the legality of monitoring employees in the workplace.

Monitoring Employees in the Workplace: half dozen Privacy Tips for Employers

Desire to start monitoring employees in the workplace? These tips volition reduce impacts on employee privacy so employers can maximize the benefits of their employee monitoring strategy.

Source: https://www.currentware.com/blog/how-to-get-buy-in-for-employee-tracking-software/

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